Shipping policy
Luxia Origin – Shipping Information
Experience elegance from checkout to delivery. Every Luxia package is handled with precision, wrapped in luxury, and delivered with care.
** Free Shipping Offers**
Within Canada
- FREE Standard Shipping on orders over $150 CAD for registered LuxiaOfficial.com account holders.
-
FREE Standard Shipping on orders over $200 CAD for guests.
Expect delivery within 4–8 business days across Canada.
International
- FREE Standard International Shipping on orders over $300 CAD, with delivery options tailored to your region.
Restricted items (e.g. alcohol-based perfumes or sprays) ship via Canada Post Ground (Regular Parcel) domestically, and via DHL Express internationally. Shipping rates and duties are calculated at checkout.
Services & Estimated Rates
Domestic (Canada)
|
Service Option |
Approximate Cost* |
Delivery Time |
Highlights |
|
Regular Parcel |
from $12–$22 CAD |
4–10 business days |
Economical ground service, tracking included EasyshipReshipShipSimple |
|
Expedited Parcel |
from $12 CAD |
1–7 days |
Fast ground delivery with tracking Reship |
|
Xpress post |
from $15 CAD |
1–2 days |
Guaranteed, tracked, ideal for urgent elegance ReshipShipSimple |
|
Priority™ Parcel |
from ~$20 CAD |
Next business day** |
Premium delivery, signature required ShipSimpleReship |
*Rates vary by weight, dimensions, and destination; these figures are estimates based on public data.
**Availability depends on destination zone.
Services & Estimated Rates
International
- Canada Post International Parcel (Air): ~7–14 business days, with tracking — from $61 CAD to destinations like Mexico or Asia EasyshipReship.
- Xpresspost International: Faster, approximately 4–7 business days — price based on zone and weight EasyshipReship.
- DHL Express: Premium, 2–5 business days, duties pre-paid where possible, for restricted fragrance items or urgent needs.
Order Processing & Cut-off
- Orders placed before 12:00 PM EST, Monday to Friday begin processing the same day. Processing typically takes 1–2 business days.
- No dispatches occur on Canadian public holidays.
P.O. Boxes & Remote Regions
- P.O. Box shipments are fulfilled via Canada Post Regular Parcel, which excludes expedited options.
- Deliveries to remote or rural areas may take longer; Luxia ensures tracking and delivery updates for your peace of mind.
Order Changes & Cancellations
Once submitted, orders are final. Please review carefully before confirming. Due to our luxury fulfillment process and limited batch runs, modifications or cancellations are not available.
Tracking & Signature
- Every parcel includes tracking, and premium options like Xpress post and Priority require a signature upon delivery, because elegance deserves confirmation.
- International orders also include tracking and duty/tax clarity where applicable.
Duties & Taxes (International Orders)
- Duties and taxes are calculated during checkout.
- They are included for DDP (Delivered Duty Paid) options or applied separately upon delivery if not prepaid.
- Refunds on duties/taxes may be possible if the package is returned. please reach out to customs directly for details.
Contact
Have questions or need assistance? Our Customer Experience Team awaits at service@luxiaorigin.com.